Uma Moksha Privacy Policy

At Uma Moksha, your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our website, book a Reiki session, or purchase from our online store.

Information We Collect

We may collect the following types of information:

  • Personal details: such as your name, email address, phone number, and billing/shipping address when you book a session or place an order.
  • Payment information: processed securely by our payment providers (we do not store your full card details).
  • Usage data: including cookies, IP address, browser type, and how you interact with our website.
  • Marketing preferences: such as whether you subscribe to our newsletter.
 

How We Use Your Information

We use your information to:

  • Process bookings, payments, and orders.
  • Communicate with you regarding your appointments, purchases, or enquiries.
  • Improve our website, services, and customer experience.
  • Send marketing updates (only if you opt-in).
  • Comply with legal obligations.

Cookies

Our website uses cookies to:

  • Ensure the site functions properly.
  • Analyse site traffic and performance.
  • Support advertising campaigns (including Meta/Facebook ads).
  • You can manage or disable cookies through your browser settings, or via the cookie consent banner on our site.


Sharing Your Data

We will never sell your information. We may share limited data with trusted third parties, such as:

  • Payment processors (for secure transactions).
  • Shipping providers (for delivering your orders).
  • Marketing/advertising platforms (e.g. Meta, Google) to deliver relevant ads.

 

Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you.
  • Ask us to correct or delete your information.
  • Withdraw consent for marketing communications at any time.
  • To exercise your rights, please contact us at hello@umamoksha.com
 

Data Security

We take appropriate technical and organisational measures to keep your data safe. However, no method of online transmission is 100% secure.


Children’s Privacy

Our services are not directed at children under 16. If we become aware we have collected personal data from a child, we will delete it promptly.

 

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

 

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please email us at: hello@umamoksha.com